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Cease issuance of Eastern Miles physical membership card for Basic Members


To improve our service efficiency and promote the spirits of environmental conservation and simplicity, starting from 1 February 2015, Eastern Miles will not issue physical membership card to new registered basic tier members, nor members who wish to re-issue a new card due card loss.


Basic card members could now visit China Eastern Mobile website ( or download our mobile app to download your own e-membership card by logging on to your personal account with your login name and password. You may simply show your e-card photo or card number to our staff to enjoy the basic membership service.


Eastern Miles will continue to issue physical membership card to our child members - “Flying Explorer” and elite (Silver and Gold card) members.